IT CV

<2004

Flat file database written in BBC BASIC for my interest in buying and selling UK football programmes. Functionality included search, list and printing  (1988)

BSc from Aberdeen University after 2 years studying Medicine followed by a year of physiology mastering data analysis and expression in excel. (1998)

2004

Comptia A+

2005

Installed Linux as home OS instead of W2K

2006

Open  University M150 Data, computing and information   (completed)

Start: 30 September 2006 Level: 1 Credits: 30

2007

Open University M263 Building blocks of software   (completed)

Start: 6 October 2007 Level: 2 Credits: 30

Open University M253 Team working in distributed environments   (completed)

Start: 17 November 2007 Level: 2 Credits: 10

Open University Certificate in Computing and Mathematics

Code: C50 Qualification awarded: 31 December 2007

2008

Access database developer for Capita

2009

Open University M248 Analysing data   (completed)

Start: 7 February 2009 Level: 2 Credits: 30

Started work as reporting analyst for BMI Healthcare (call centre) creating productivity algorithm.

2010

Open University M249 Practical modern statistics   (completed)

Start: 6 February 2010 Level: 2 Credits: 30

Open University MS221 Exploring mathematics   (completed)

Start: 13 February 2010 Level: 2 Credits: 30

April: Started working for NCR; Sainsbury retail SCO support

Open University Certificate in Mathematics

Code: C46 Qualification awarded: 31 December 2010

2011

Open University M257 Putting Java to work   (completed)

Start: 5 February 2011 Level: 2 Credits: 20

Open University M343 Applications of probability   (completed)

Start: 5 February 2011 Level: 3 Credits: 30

2012

Open University T155 Linux: an introduction   (completed)

Start: 1 October 2012 Level: 1 Credits: 10

Retail Help desk Technical Lead

2013

Open  University M346 Linear statistical modelling   (completed)

Start: 5 October 2013 Level: 3 Credits: 30

2014

Trainer for helpdesk transition to Serbia

2015

Help Desk Team Leader / Analyst for Boots distributed support.

Retail Problem Manager for Morrisons SCO

2016

Focusing on developing problem management data analysis skillset, IT leadership and values.

Lead problem management strategy for Walmart US.

2017

Commenced MSc Information Technology with University of Aberdeen starting module CS5098 Database Systems and Big Data.

2018

Evolving a vision for ITSM driven by pure dataOps.